Tour Conditions

This document outlines what Unikorn Tours, LLC ("UT") provides when you sign up for an UT tour, and what you agree to do while on tour with UT ("Tour Conditions"). By signing up for a tour with UT you are agreeing to these Tour Conditions so please read the document carefully before you complete your reservation request.

Tour prices: Our tour prices do not include airfare, and are subject to change without notice due to the unpredictability of currency rates and trip costs.  For some tours, the price of the tour is also dependent on the number of travelers.  If the tour has a set number of travelers, the price is guaranteed when we receive your reservation.  If the tour has different prices for different numbers of travelers, the price of the tour will be determined based on the number of reservations we have for the tour 67 days before the tour.   We will notify everyone who has a reservation of the final tour price one week before the final payment is due. For current tour prices, visit www.unikorntours.com or call us at 206-487-3663.

Included in the price of every tour: Sightseeing tours by an UT guide and local guides, including admissions to sights as indicated in itinerary; all breakfasts and half of your dinners (as determined by UT); accommodations each night, often in family-run hotels in the historic heart of each city; all transportation from the first hotel to the last hotel of the tour (does not include optional activities or independent travel during the tour); all UT guide, local guide, and driver tips.

Itineraries are subject to change: Travel is full of surprises, and we may change itineraries based on weather or other factors to create the best tour possible for all travelers.  Changes to the tour itinerary are not cause for refund.

Tour payments: To reserve a seat on a UT tour you must agree to these Tour Conditions and provide us with a deposit of $400 per person. We accept PayPal, personal checks, bank drafts or money orders in US dollars drawn on a US or Canadian bank. Your final tour payment is due in our office at least 60 days prior to the start of the tour, in one payment. Your final payment due date will be listed on your initial confirmation letter and tour invoice. Missing the final payment deadline may result in your being removed from the tour. If you sign up for a tour less than 60 days before its departure, the entire tour price must be paid, and is non-refundable after 7 days.

Solo travelers and single supplements: If you are traveling solo or have an odd number of people in your group, you need to pay the mandatory single supplement.  Please note that a single supplement guarantees a private room — not a larger or nicer room, as European single-bed rooms are generally the smallest and most basic rooms the hotel has to offer! Single supplements are refundable if trip is cancelled at least 60 days prior to tour departure; those cancelled later will be forfeited.

Returned payments: If a payment to UT is returned unpaid for any reason, we will assess a $35 returned-item fee per occurrence. The fee(s) will be added to the applicable tour balance, and must be paid in full prior to your tour departure.

Cancellations, Refunds and Credits: Your tour deposit is 100% refundable for 30 days from the date it is received, unless noted otherwise. Deposits made 60-90 days before a tour departs become non-refundable on the final payment due date. If you book a tour less than 60 days before its departure date, the entire tour cost becomes non-refundable after 7 days, but may be creditable in the event of a medical or family emergency. Once your deposit refund date has passed, your deposit will not be refunded under any circumstance.

All payments to UT become non-refundable on your final payment due date (60 days before departure). We may provide you a credit for future travel with UnikornTours if you cancel your reservation for a creditable event, as outlined below, before the tour begins. If you cancel your reservation for a creditable event 31-60 days before the first day of the tour, your credit will be equal to 100% of your original tour price. If you cancel your reservation for a creditable event 1-30 days before the first day of the tour, your credit will be equal to 50% of your original tour price. The credit is not transferable and is valid for travel through the end of the following year from the date of issue. This is not insurance and is not intended as a substitute for comprehensive travel and health insurance!

If we cancel a tour you have reserved, the entire amount you have paid to UT for the applicable tour will be refunded to you within 30 days after the tour's cancellation, as required under Washington State law. 

Creditable Medical or Family Emergency ("Creditable Event"): UT may provide you a credit for future travel with Unikorn Tours if one of the following creditable medical or family emergency events requires you to cancel your reservation. A creditable event must first occur less than 60 days prior to your tour's start date. It is UT's sole discretion to determine if your situation is a Creditable Event. For these purposes, we consider your traveling partner to be someone who shares the same accommodations with you and a family member to be your spouse, step-child, or blood relative in the first degree.

1. You, your travel partner or a family member dies or suffers an unexpected and disabling injury or illness requiring hospitalization or urgent medical care prior to joining the tour.

2. You, your travel partner or family member suffers a certifiable personal disaster (such as your home floods or burns down, or you are a victim of a serious crime) necessitating a change in travel plans.

3. You or your spouse are called into active military service or have leave revoked.

4. Involuntary loss of employment.

Credit Request Process: If you need to cancel your tour you must notify UT immediately in writing: sent via email to lee@unikorntours.comor mailed to 116 12thAve East, Seattle, WA 98102. Cancellations become effective on the date received by UT and are governed by the UT Tour Credit Terms and Conditions. If you wish to request a credit for a creditable event and you have comprehensive travel insurance, you must first file a claim with your insurance provider before requesting a credit from UT. UT will only process your request for credit after you have filed a claim with your insurance provider and can demonstrate the final insurance payment or settlement. You also must provide the following documentation along with your cancellation notice: For an unexpected illness or injury, we require you to provide a letter from your attending physician, on the physician's letterhead, verifying the specific reason and date of the onset of the condition given for advice against traveling; in the event of a death, we require a death certificate or obituary; due to a crime, flood, fire or accident, you must provide a copy of a pertinent police, fire department or investigative report; for unexpected loss of your job, we require a letter signed by your employer specifying the date of termination, on the company's letterhead (including contact information).

Tour forms, obligations, and risks: To travel on a tour, and to qualify for cancellation credit, all tour members are required to review and accept a Release and Waiver Agreement prior to the beginning of a tour. Omitting important information, or altering the Release and Waiver Agreement, will render it invalid, and could result in expulsion from a tour at your own expense.

Participation: Although we want everyone to have a good time, it sometimes happens that someone participating in a tour can misbehave or do things that are incompatible with the safety, comfort, or convenience of other members of the tour. In those circumstances we have the exclusive right and discretion to expel someone (even you) from a tour at any time.

Tour member expectations: Unikorn tours are physically active, our hotels are centrally located but may provide fewer American-style amenities.  These are essential characteristics of the Unikorn tour experience. On any Unikorn tour, you assume certain obligations and responsibilities to UT and your fellow tour members, including, but not limited to, the following:

1. Carry or roll your own luggage for up to 15 minutes over uneven pavement from the bus to the hotel (not applicable on 7-day city tours), then haul it up as many as five flights of stairs to reach your room.

2. Be comfortable on your feet with brisk two-hour walking tours, climbing lots of stairs, hopping on and off public transportation, plus standing and walking for up to four hours inside museums and outdoors in all weather conditions.

3. Sleep in hotels with no (or inadequate) air conditioning, possible street noise, and slow Wi-Fi connections or Wi-Fi only in common areas.

4. After orientation and transportation lessons, be able to navigate towns and cities on your own with the help of GPS.

5. Our tour guides cannot provide physical assistance for any of these activities! Tour members requiring help must be accompanied by an able companion who can be entirely responsible for providing the assistance. (If you have concerns about the physical demands of our tours, please call us!)

Smoking policy: No smoking or vaping is allowed on the bus or in the hotel.